Frequently Asked Questions
How do I book a sleepover?
Booking is super easy! Simply submit our booking inquiry form or send us a message with your preferred date, number of guests, and the theme you want. Once availability is confirmed, an email will be sent with our rental agreement form and a retainer invoice to secure your date.
Is a deposit required?
Yes. A non-refundable deposit is required to reserve your date. This will be applied towards your remaining balance, which will be due at setup time for your event.
What is the minimum number of tents?
We require a minimum of 3 tents for all our packages. Additional tents can be added to any package.
What areas do you service?
We proudly serve DFW and the surrounding areas. Travel fees may apply for locations outside our standard service area.
How long is the rental?
Rentals are for one night. Setup is completed before your event, and pickup is scheduled for the following day.
Additional nights are available for an extra fee
Can tents be set up outdoors?
Our tents are designed for indoor use only to ensure safety and cleanliness.
Do you customize themes?
Yes! All of our listed themes are available in every package. Personalized designs and decor upgrades are available depending on your selected package.
Can I add extras after booking?
Absolutely! Add-ons can be added up to 72 hours before your event, subject to availability.
What is included in setup and pickup?
We handle all setup and breakdown, so you can relax and enjoy the celebration. We ask that the space be cleared before arrival and that items be left as placed for pickup.
Do you clean and sanitize the items?
Yes! All bedding, tents, and decor are cleaned and sanitized between each event.
What happens if I need to cancel or reschedule?
Our retainers are non-refundable. One reschedule may be allowed with at least a 7-day notice, subject to availability.
How far in advance should I book?
We recommend booking 2-4 weeks in advance, especially for weekends. Popular dates fill quickly!